Effective Date: 01/06/25

Welcome to NooralHaq. By accessing or using our website, you agree to the following Terms of Use. Please read them carefully before using our services.

1. General
NooralHaq is an online store dedicated to offering spiritual, Shia-inspired prayer products. These Terms apply to all visitors, users, and customers who access our website or make purchases from our store.

2. Eligibility
You must be at least 16 years old or have parental consent to use this site. By using this website, you confirm that you meet these requirements.

3. Products & Pricing
All prices are listed in GBP (£) and are subject to change without notice. We strive for accuracy, but errors in descriptions, pricing, or availability may occur. We reserve the right to correct these errors and cancel orders when necessary.

4. Orders & Payments
Orders are accepted through our secure Showit platform. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or pricing errors.

5. Shipping & Delivery
We ship globally and aim to dispatch within 3-5 working days. Delivery times vary depending on location. Customers are responsible for any customs or import duties that may apply.

6. Returns & Refunds
Due to the spiritual nature of our products, we only accept returns for unused items in their original packaging within 14 days of receipt. Contact us at nooralhaaq@yahoo.com to initiate a return.

7. Intellectual Property
All content on this website — including logos, images, designs, and written material — is the property of NooralHaq and protected by copyright. You may not copy, reuse, or distribute any part of our content without written permission.

8. Community & Conduct
We honor Islamic values and expect respectful conduct from all users. Any offensive, disrespectful, or inappropriate behavior on our site or social platforms will result in account restrictions or removal.

9. Privacy
Your personal information is handled in accordance with our [Privacy Policy]. We do not sell your data and use it solely to fulfill your orders and improve your experience.

10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted here and effective immediately upon publication.

11. Contact
For any questions or concerns, please contact us at:
📧 email : nooralhaaq@yahoo.com
📍 UK-based, shipping worldwide